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Management and Leadership Resources
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Management |
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Accounting for Managers: Interpreting Accounting Information for Decision-making
Links theory with practical examples and case studies drawn from real life business situations in service, retail and manufacturing industries.
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Beans: Four Principles for Running a Business in Good Times or Bad
Though fictionalized, this is a true story in the best sense of the word. It arrives at a time when people are yearning to return to honest ways of doing business.
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SmartPros' #1 Bestseller:
The Firm of the Future
Living up to their reputation for challenging conventional wisdom, Dunn and Baker present a new paradigm for the professions to understand the dynamic forces at play in the professional practice of the twenty-first century.
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Unaccountable: How the Accounting Profession Forfeited a Public Trust
How did the accounting profession in America squander its legacy of public service? How did this once revered profession find itself in this unlikely and humiliating state?
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PSA: Professional Services Automation: Optimizing Project and Service Oriented Organizations
Any professional or firm considering the implementation of PSA must stop here first.
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Pricing the Service Product
Online course, 3 credits, $59.97 |
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Jack Welch Speaks: Wisdom from the World's Greatest Business Leader
The world listens when Jack Welch speaks.
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Powerful Women: Dancing on the Glass Ceiling
This book gets to grips with exactly what is happening for women in business today -- the opportunities, the pitfalls, and the triumphs they achieve in what, in many ways, is still a male-centric society.
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Management Styles of Women
Online course, 2 credits, $39.98 |
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Service Management : Strategy and Leadership in Service Business, 3rd Edition
A comprehensive framework on the unique management issues and special characteristics of services and conditions necessary for success in the management of service organizations.
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Managing for Excellence: The Guide to Developing High Performance in Contemporary Organizations
Not just for CEOs, presidents, and veeps -- the battle-tested methods laid out in this book help middle managers turn the strategic designs of upper management into reality.
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Business Process Mapping: Improving Customer Satisfaction
Transform flowcharting into a powerful, customer-centric tool for business improvement.
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Customer Retention: How to Keep Customers for Life
Online course, 3 credits, $59.97 |
Leadership |
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Dynamic Leader Adaptive Organization: Ten Essential Traits for Managers
Features an author who is a regular commentator on CNN and has built a reputation as a top expert on innovative strategies.
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The X-Factor: Getting Extraordinary Results from Ordinary People
A must for any leader developing a high-performing organization!
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Motivating Your Staff
Online course, 1 credit, $19.99 |
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The Leader's Edge: Six Creative Competencies for Navigating Complex Challenges
Outlines six distinct creative leadership skills that, while not traditionally associated with management development, have, nevertheless, proven to be essential to modern business leadership.
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Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
How true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.
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Leader to Leader Guides Set
Includes: On High Performance Organizations, On Mission and Leadership, On Leading Change, and On Creativity, Innovation and Renewal.
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On Creativity, Innovation and Renewal: A Leader to Leader Guide
Features the best thinking from top experts on inspired leadership, vision, and mission-focused management.
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On Mission and Leadership: A Leader to Leader Guide
Features the best thinking from top experts on inspired leadership, vision, and mission-focused management.
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On High Performance Organizations: A Leader to Leader Guide
Features the best thinking from top experts on inspired leadership, vision, and mission-focused management.
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On Leading Change: A Leader to Leader Guide
Features the best thinking from top experts on inspired leadership, vision, and mission-focused management.
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